Open Systems, Smarter Chemistry: The Power of Collaborative Automation
Legacy to Modern: Dow's Measured Migration Strategy
While partnering with technology providers is crucial for digitalization success, the path to digitalization also requires a level of internal collaboration.
Dow is in the midst of a multi-decade plan to migrate legacy proprietary process control systems to commercially available automation platforms.
That’s a significant undertaking when you consider the $43 billion materials science company deployed the latest version of its trademarked Manufacturing Operating Discipline (MOD) process control system in the 1980s across more than 150 operating facilities worldwide, said Billy Bardin, the company’s global climate transition director. (For more information on the history of MOD, read “The MOD Squad: Process automation at Dow,” a six-part series published by Chemical Processing sister publication, Control).
In addition to Dow’s legacy control systems, the company has acquired various older control systems through multiple acquisitions over the past several decades.
“Integration of these legacy systems with modern data and analysis systems present its own unique challenges in order to avail operations of the latest capabilities, such as advanced diagnostics and digital worker capabilities,” said Bardin.
For example, expanding physical infrastructure, such as control rooms, remote buildings, server rooms, and cabling, requires extensive planning and optimization to minimize project expenses, Bardin said.
Dow is trying to ease this transition through a rigorous change-management process that includes operator training well ahead of the actual deployment. The training often includes the use of simulators to provide operators with real-world experience prior to using the new system, Bardin said.
Automation project teams include plant staff members to ensure they’re aligned with operations’ needs.
“Engineers, particularly process automation engineers, such as in our engineering centers, develop high levels of expertise who are brought on as part of the automation project team,” Bardin said. “As part of the change management, reviews are routinely held with the operations team to ensure alignment on approaches and outcomes.”
The teams develop contingency plans to address any risks that may be identified from a risk-mapping or analysis tool.
“After deployment, there usually will be a period of ‘hyper-care’ in which experts from the project teams and automation groups are on call to support any unexpected events,” Bardin explained.
Bardin added that he measures implementation success of new digital tools based on several factors. For one, the deployment team must gain buy-in with the end users and ensure the tools the operations team is using works. Another success factor is whether the digital tool makes their jobs easier.
“The new tool must be reliable and transition support must be provided,” Bardin said. “If the tool fails at 2 a.m. on the night shift and there’s no support, it will not be used.” ⊕